We believe that feedback-driven companies provide the best products to people. Usersnap is very easy for our customers to leave feedback and using the slack integration we get alerts when new feedback is submitted.
Makes the review and feedback process waaaaaay simpler.
Building and running of digital products have changed. Not to have an integrated video recorder. Freelancer’s can utilize Usersnap’s Start plan at $19 per month. it is so cool that my visitors can report bugs with this great system. Last month (0) Last 3 months (0) Last 6 months (0) Last year (2) Any time (2) By Topic. The company’s Basic plan offers the necessary tool for small teams at $49 per month, while the Professional plan is ideal for web agencies at $99 per month. We use the Jira integration to send items directly into action. It has been great in general!
5.0. Building and running of digital products have changed. In one minute you can integrate with you website.
It can be hard to explain via email your feedback about a visual thing such as a website. We are able to identify issues and bugs faster and visualize them clearer. Usersnap is being used through our website support agency as we go through multiple website redesigns throughout 2019 and the beginning of 2020. Browser version, used web software version, JavaScript errors and of course: the screenshot of the situation with annotations. ", "On the spot feedback capturing system which is easy to use and capture many required information for technical team to analyze and troubleshoot faster. It would be nice to be able to choose which Jira project to send the tickets to rather than always having to send them to the same project. Could use better customer success team. Compare Price Quotes. There have been a few hiccups or features I wanted, but they seem to add the features and fix the hiccups. We often struggle with client's resistance to use platforms for feedback, but as usersnap integrates to the staging website for review, our clients can send feedback as they encounter issues, and we benefit from knowing exactly where the issue was found. Definitely a great tool that is way better than just recording web QA feedback in a Google Doc or via email. I only wish I could turn off the service during times I do not use and pay when a new project needs it. The screen capture functionality is very powerful for understanding the feedback and making it actionable. Collect Feedback and Build Better Products, Free Trial , Subscription , Quotation Based, //images.saasworthy.com/bugherd_4842_logo_1573798565_blvzb.jpg, //images.saasworthy.com/bugherd_4842_homepage_screenshot_1573798565_aqeo4.jpg, //images.saasworthy.com/bugsnag_3485_logo_1560418478_btlti.png, //images.saasworthy.com/bugsnag_3485_homepage_screenshot_1560418478_gsem7.jpg, //images.saasworthy.com/testrail_266_logo_1567676939_gbo9p.png, //images.saasworthy.com/testrail_266_homepage_screenshot_1567676939_r205b.png, //images.saasworthy.com/sentry_3483_logo_1560415178_sboxv.png, //images.saasworthy.com/sentry_3483_homepage_screenshot_1560415178_plbtj.jpg, //images.saasworthy.com/airbrake_3487_logo_1560420421_zwous.png, //images.saasworthy.com/airbrake_3487_homepage_screenshot_1560420421_3xyec.jpg, //images.saasworthy.com/instabug_3212_logo_1560846490_cqwaw.png, //images.saasworthy.com/instabug_3212_homepage_screenshot_1560846490_wsycr.png, //images.saasworthy.com/rollbar_9272_logo_1596623860_pfwsb.png, //images.saasworthy.com/rollbar_9272_homepage_screenshot_1596623860_3ygv0.png, //images.saasworthy.com/zohobugtracker_3491_logo_1560489630_98dh4.png, //images.saasworthy.com/zohobugtracker_3491_homepage_screenshot_1560489630_xyhk2.jpg, //images.saasworthy.com/ubertesters_272_logo_1567677051_bnq1f.png, //images.saasworthy.com/ubertesters_272_homepage_screenshot_1567677051_mxvao.png, //images.saasworthy.com/bugfender_7565_logo_1589446603_wxzs9.png, //images.saasworthy.com/bugfender_7565_homepage_screenshot_1589446603_zot5c.png. I highly recommend this tool for any software companies who encourage bug reports from employees. Not only does Usersnap organize feedback, but it also has the ability to connect or 'integrate' into other applications you may be using, like Jira or. Powered by. Help other software buyers make informed decisions. The interface is simple enough to figure out, and its integration with Intercom was perfect for our needs.
Usersnap itself is really great. + it allows the project managers to see the progress on tickets and it is extremely simple for the developers to categorize them. 5-6.
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