Try restarting ur modem (Etisalat white box) usually fixes the issue, Youre on a 100Mbps port on your shite router probably. I've requested for the technician visit, let's hope he's able to resolve the issue.
If all of the wirings is optimally attached, just clear the cache of browser, which may speed up the connection. So, maybe the problem has been there for a month or more. We have investigated this matter, and here are our findings: • The customer lives in a labour camp, and had initially laid the cable without any proper route under the tiles.
You can write to us at readers@gulfnews.com. The last time I checked, I was getting more or less the advertised speed of 250 Mbps. Rated by 481 users.
• While staying at a labour accommodation, Mr Iqbal had two triple-accounts working at the same location. Etisalat customer service team would want to apologise for all the inconvenience he might have faced. Not on the same plan but I'm getting good speeds as per the plan I'm paying for...MBZ here too. Anyways, as I mentioned, I was getting 250 Mbps on download and as I updated, it's back to 250 Mbps now. Editor’s note: Do you have similar issues that you would like to raise with us? Just connect your computer to the modem through an Ethernet cable. We have photos showing the nonstandard installation of the cable, the transfer of the ONT and fibre optic cable to another location, and a working ONT being shared with other residents. Sign in Sign up. • Initially, services were restored but the customer reopened the docket. Our speed test tool will allow you to see how your current network is performing in terms of both upload and download speeds.
The last time I checked, I was getting more or less the advertised speed of 250 Mbps. Problems or internet down? The connection has already been deactivated and I have received the payment in my account. You can use this at any time to test the quality of your connection, and if you’re having any issues, you can use it to gauge your progress on getting them resolved. • The customer had shifted the optical network terminator (ONT) and fibre optic cable from etisalat’s originally installed location to another location, which damaged the fibre optic cable. However, when I brought it back to my apartment and plugged in to check one last time, Tada!
Learn the appropriate method to check your internet speed. Reader is told fibre optic cable issues are preventing him from accessing internet. I juts had to reset the router, should have done that but guess I was just being lazy that once I reset the router that I'd need to again configure it.
It is the customer’s responsibility to clear the route inside his own home, but outside our building, how can we do any work when it comes to etisalat’s cables and pipelines?
The fibre optic cable is within the scope of etisalat so it’s their responsibility to rectify the problem. If you believe that PC or Laptop has a virus, keep the computer healthy to enjoy better internet speed. (Show your actual problem and situation). We have refunded the customer for the non-usage days and transferred the amount to his postpaid account. I have already raised a complaint with etisalat’s call centre, but the problem has not been resolved. Thank you for bringing Mr Iqbal’s concern to our attention.
You can manage them any time by clicking on the notification icon. I don’t really want to cancel, but my complaint has been pending since so many days, that’s why I decided on this option. So figure out the problem behind slow internet connection after having a reliable fast speed test. Get one of the best deal with Etisalat new internet Connection. If we need to pay for blockage rectification or fibre cable pulling, etisalat can charge us, but I need immediate action in order for my issue to be resolved. This section is about Living in UAE and essential information you cannot live without. This website stores cookies on your computer. Etisalat. The data pack of Etisalat internet is 4GB -10GB, you can use 20 Wi-Fi hours.
Properly connect the landline phone with the phone jack as a modem. You will surely not be paying for the slow internet connection, so one of the reliable methods is to check the internet speed through the Etisalat speed booster.
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