Does the issue only happen in Outlook desktop client? When viewing or composing an email in Outlook you can also see the presence of anyone internal in your organization and any external users you have federated presence data with. Outlook on the Web will display your current presence/availability based on your calendar information and your current activity. That presence date will look like the screenshot below. Since your organization has disabled
Your presence information is a quick way for other people to see your availability status. Presence status, which is the colored circle next to a contact’s name, indicates a person’s willingness and availability to communicate. using the ipconfig /flushdns command since the support contact on the same thread that I got step 3 from said that the "unknown presence" status stems from a dns issue.
Also, if it's in Teams only mode, the presence of contacts is based on Teams. 4.) This works fine on windows 7 with outlook 2010. Although, Lync - Skype for Business, now - has the status icon on the lower right of a user's photo; I suspect that was supposed to be how it would look in Outlook. and he's not even sure what made it work. i haven't tried resetting the outlook profile yet. Presence is part of a user's profile in Microsoft Teams (and throughout Microsoft 365 or Office 365) that indicates the user's current availability and status to other users. Regarding to the problem, you can try the following methods to see if it helps: 1. Repair Outlook Data Files (.pst and .ost). May I know if you need more help on our side? doing a quick repair of office, usually fixes most weird issues that come from O365 updates. I ran an offscrubC2R and then reinstalled ProPlus using Monthly channel and still no presence in Outlook. Skype and Teams share their presence data with Outlook. The only reason that I can see my boss's status is because he's been messing around with the settings in outlook
You can manually set your presence status in Skype for Business (Lync) to control how or whether you want people to contact you. The main reason that i know that the issue was caused by the updates is because I tried to view a contact's status before i forced updates on my outlook and it worked, whereas afterwards it immediately started with the "presence unknown" issue.
Busy. Skype and Teams share their presence data with Outlook. 6. Make sure that Use Cached Exchange Mode is unticked. From the screenshots I can see you are using the Monthly Channel of Office 365 ProPlus. I was hoping yall might have some solutions I could try, or at least a confirmation that we're screwed until a fix is included on one of the next updates. 5.
For example, if a meeting is currently scheduled in Outlook, your status appears as “In a meeting” in Microsoft Lync 2010 communications software. of Skype for Business. I still run S4B on my machine almost exclusively for checking people's presence status, unfortunately... For some people in my org, (presumably, those who've checked the box) it seems to work just fine, but for others it takes forever to update. Please capture a screenshot via File > Office Account > About Outlook. Thank you for the post. 3. Since yesterday I've been getting requests to fix the "unknown presence" status that comes up next to the status color when you hover over a contact and click the down arrow in the bottom right of the pop-up. in file>office account, my outlook was using my company domain user as an office account instead of my actual O365 account. 2. below is the thread I looked at to get steps 3 and 4. https://answers.microsoft.com/en-us/msoffice/forum/all/presence-unknown/79f46593-30ce-414a-abe4-18a0efc9b3b7.
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